15 Effective Ways Comms Teams Can Help Foster A Culture Of Well-Being

It is up to company leadership to decide which measures to take and which policies to implement to ensure the well-being of their employees in the workplace. However, beyond assisting in the development of programs and initiatives, communications teams can play a major role in getting the word out and inspiring all team members to […]
Case Study: New South Wales Trustee and Guardian Reposition to be More Customer-Centered

Case Study Where There’s A Will, There’s A Way: New South Wales Trustee and Guardian Connects Customer Service Principles to Employee Behaviors Through Communications Situation New South Wales Trustee and Guardian is an Australian state government agency that provides will-making and deceased estate administration services. In 2018, slumping customer satisfaction metrics highlighted a need for […]
A Guiding Light – Acquisition International Magazine Feature

Founded in 2011, North Star Communications Consulting (North Star) specializes in creating and executing strategies to keep employees engaged through change, whilst articulating and evaluating competencies and creating development plans to close talent gaps. On top of all this, the firm also offers coaching and training tailored to fit both individual and team needs. With […]
20 Ways To Get Other Teams To Share Creative Ideas For Comms Campaigns – Forbes

From devising internal campaigns to engage employees and share important company news to promoting events externally and setting up media interviews for C-suite leaders, many of the projects comms pros handle can benefit greatly from the insights and input of their colleagues from across the organization. While achieving buy-in and getting interdepartmental teams to help […]
PGA and LIV Merger: A Lesson for Employee Communicators

Tuesday’s merger announcement between the Professional Golfers’ Association (PGA) and Saudi-backed LIV, a start-up league, is creating all kinds of discord throughout the industry. From those who have issues with how LIV is funded to legislators crying foul, the deal seems to be receiving – well – mixed results, to put it mildly. A PR […]
5 Lessons I Learned by Stepping out of My Comfort Zone on the Biggest Stage

“I’m continually trying to make choices that put me against my own comfort zone. As long as you’re uncomfortable, it means you’re growing.” – Ashton Kutcher Just like Ashton Kutcher’s quote (he was also a wrestler by the way), I am a believer that being uncomfortable brings growth. About a month ago, I was reminded […]
The Employee Communications Ecosystem

Get Your Copy Of The Engaging Employees Through Strategic Communication Book Or Contact North Star Communications Today The Employee Communications Ecosystem diagram above shows the different topics covered in the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon Stemmle. Take advantage of the opportunity to enhance your organizational communication strategy and engage […]
Current and Future Forces Shaping Employee Communications

This blog post briefly summarizes Chapter 14 of the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon Stemmle. Visit engage-employees.com to grab your copy today. Current and Future Forces Shaping Employee Communications This blog post briefly summarizes chapter seven of the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon […]
Exploring Employee Communications Roles

This blog post briefly summarizes Chapter 13 of the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon Stemmle. Visit engage-employees.com to grab your copy today. One size does not fit all for employee communicators. The size, needs and priorities of each organization drive the unique roles internal communications must play. While many […]
Employee Communications’ Evolution to Employee Engagement

This blog post briefly summarizes Chapter 12 of the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon Stemmle. Visit engage-employees.com to grab your copy today. Unlike the early days of employee communications – which generally featured one-directional media broadcasting the company’s agenda – contemporary employee communicators have evolved to use far more dynamic and […]