Mark Dollins Accepted Into Forbes Communications Council

Mark Dollins, president of North Star Communications Consulting, a consultancy specializing in employee communications, engagement, change management and communications talent development, has been accepted into Forbes Communications Council, an invitation-only community for executives in communications, marketing and public relations. Mark was vetted and selected by a review committee based on the depth and diversity of […]
Case Study: How Hilton Employee Communicators Drove Program Participation and Boosted Revenues

How Hilton Employee Communicators Drove Program Participation and Boosted Revenues This case study is from the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon Stemmle. Visit engage-employees.com to grab your copy today. Situation Global hospitality company Hilton in 2016 had an underused Team Member Travel Program and wanted to increase occupancy and […]
What does Vermont have to do with Employee Communications? It turns out a lot.

What Does Vermont Have to Do With Employee Communications? It Turns Out a Lot. This blog post briefly summarizes chapter one in the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon Stemmle. Visit engage-employees.com to grab your copy today. Employee communicators, here’s your final Jeopardy question: The very first […]
Nothing to wrestle with: the best employer bet in the war for talent

Wrestling and business typically aren’t words you’ll find in the same sentence in the business world. But the reality is that the world’s oldest sport produces many of the smartest, hardest working, gritty professionals the business world could ever hope to employ. And that’s true both for men and women (who represent the fastest growing […]
Communicating change | S2 E29

‘Engaging Employees Through Strategic Communication’ is the new book from authors Mark Dollins and Jon Stemmle which is aiming to act as a modern-day guide to employee engagement. The pair bring their extensive knowledge of communicating change to the podcast episode, discussing the challenges and best practices of overseeing change within an organisation. Having worked […]
Take a Front Row Seat to the Dawning of a New World of Employee Communication
Written by Mark Dollins and Jon Stemmle, authors of Engaging Employees through Strategic Communication , who discuss all things employee communication and the changes that have occurred due to the pandemic. Sometimes, you just hit the timing right. When we pitched the idea of a book on employee communication and engagement in 2018, little did we know at […]
Engaging Employees Through Strategic Communication, With Jon Stemmle and Mark Dollins

Not capital, not innovation, not even products or services. Perhaps the single most important business lever any organization has, is engaged employees. Without them, nothing works. In this episode, we meet Jon Stemmle and Mark Dollins, co-authors of the book: ‘Engaging Employees Through Strategic Communication.’ My Favorite Quotes from Jon and Mark in this episode, […]
J-School professor co-writes book on employee communication

Columbia, Mo. (Oct. 28, 2021) — There is an old saying that when opportunity knocks, you have to be willing to open the door. It was a literal knock at the door of Professor Jon Stemmle in early March 2018 that, three years later, has led to his new book, Engaging Employees Through Strategic Communication, published by […]
Sexy and Employee Communications? It’s Happening -The high-demand communication job nobody knows about

Ever seen the words “sexy” and “employee communications” used together? In the world of PR and Communications, chances are pretty good that most communication students don’t see that combination much, if ever. In fact, based on how many academic institutions offer full-semester classes on employee communications, it’s doubtful most communication students know much about the […]
If 20-30 percent of your workforce consisted of contractors, would you change how you communicate with them?

Chances are it’s already that big: the gig economy and what it means for employee communications and engagement Heads up, employee communicators. There’s a big change wave here, demanding we change how we think about applying our craft to an exploding number of contract workers. It’s called the gig economy — the trend of employees […]