The Chief Communications Officer for a Fortune 50 company wanted a consistent lens through which to develop, assess and advance the North American Communications talent strategy for a global automotive company. North Star worked with the CCO, the senior team and the full function to identify competencies, articulate progression through those skill sets, assess existing talent and facilitate productive discussions between leaders and their team members about clear development plans.

North Star provided comprehensive reports to leaders and analytics for the full function to the CCO to drive decisions on prioritizing investments in talent development. Leaders and employees both reported having the first, most robust talent discussions in their careers through the process, and the company has used the competency framework for new role creation, talent succession planning and ongoing people development discussions.